eNett, a financial services organization is on the line to constantly adhere to an evolving collection of compliance regulations, while concurrently striving to reduce its security exposure. This was taking up a significant amount of time for the organization, taking them away from their primary message of providing the best customer experience. At the same time, eNett was looking to empower its front-line customer support staff to speedily resolve client issues without needing to disturb its software developers.“Machine data powers our business across a number of functions. Sumo Logic helps us glean valuable, real-time operational and security insights from that data across our modern application stack so we can focus won delivering the best customer experiences possible.”James Jones, Infrastructure Manager, eNett
Read on to find out how eNett deployed Sumo Logic’s cloud-native machine data analytics platform to replace an assortment of cumbersome manual procedures along to fulfill their audit and security commitments and streamline client support processes to reduce the number of cases that reach software developers.